Responsible Heka

Our most important areas of responsibility are:

• Satisfied tenants
• A healthy and knowledgeable work community
• Sustainable property maintenance and construction
• Fair business activities

Our responsibility goals by area:

Satisfied tenants

• Living comfort and tenant satisfaction improve from the previous year or stay at the same level.
• Electronic services and participation opportunities are improved.
• Tenants’ influencing opportunities are improved and made more agile.

A healthy and knowledgeable work community

• Our employees are satisfied and motivated.
• Work ability remains good and working is safe.
• Every employee has the correct information and tools to carry out their own work.

Sustainable property maintenance and construction

• The energy consumption of our building stock is carbon neutral by 2030.
• The energy efficiency of our properties improves year after year.
• Our operations are characterised by innovation and pioneership.
• Reduction of environmental impact by managing buildings and yards sustainably.

Fair business activities

• The company’s rents stay affordable.
• The number of evictions due to arrears does not increase compared to the previous year.
• The number of data breaches is lower than in the previous year.
• Data protection is an integral part of procurement and process planning.
• 100% of our procurements are carried out taking into account the responsibility of the procurement throughout its entire life-cycle.

Read our responsibility report (in Finnish).