Paying rent and other fees
Pay the rent and any other monthly fees by the fourth day of the month. The easiest way to pay the rent is to enable e-invoicing.
Pay the apartment rent monthly by the fourth day of each month. Any other fees, such as parking space, sauna and laundry fees, usually have the same due date as the apartment rent.
- If you do not pay your rent by the due date specified in your rental agreement, you will be charged interest on the late payment starting from the day after the due date. You will be charged interest on the late payment until the payment has been made. This practice is based on section 5 of the Interest Act.
- Interest on late payments is invoiced twice a year: in May and November.
- The minimum sum of a late-payment interest invoice is EUR 10. If you have accrued less than EUR 10 of late-payment interest, you will not be sent an invoice until you reach the EUR 10 limit.
In December, we will send a combined invoice for the payment of the following year’s rent and other recurring fees. This combined invoice includes the account number for the rent and other fees. Use the reference number indicated on the combined invoice when paying the rent.
You can always check the status and payment details of your rent and other fees on Heka’s Resident Portal.
If you have any questions about housing fees, please contact our customer service via Resident Portal, for example.
Advance water fee
If you pay for water in accordance with consumption, we will add an advance water fee of EUR 15 per person per month to your rental invoice based on the number of inhabitants according to the register of occupants.
If you rent a parking space from Heka or have a sauna slot agreement, their fees are added to your monthly rental invoice.
Read more about parking spaces, sauna slots and other additional housing services
We do not require a security deposit or rental deposit from our tenants.
E-invoicing is an easy and eco-smart way to take care of rent payments. The invoice comes directly to your online bank, so that all payment information on the invoice is always automatically correct, eliminating the possibility of a typing error.
Enabling e-invoicing also reduces the environmental load, as it reduces unnecessary paper consumption and the use of natural resources. The average climate impact of a paper invoice is four times that of an e-invoice.
To enable e-invoicing in your online bank, search for ‘e-invoice.’ Search for an invoicer named ‘Helsingin kaupungin asunnot Oy,’ and fill out the form. Once you have accepted the agreement, you will receive invoices directly to your online bank in the future.
If you wish to change or cancel your e-invoice subscription, please do so on the day following the original subscription date of the e-invoice, at the earliest.
Detailed information on how to enable e-invoicing can be found on your bank’s website.
If you receive housing allowance, it must be directed to be paid directly to the lessor’s, i.e. Heka’s, account. If necessary, Heka is allowed to provide Kela and the social authorities with information on the tenant’s rent payment.