Our customer service will close on May Day Eve, the 30th of April, at 14:00 and will be closed on May Day, the 1st of May. When the customer service is closed, urgent defect notifications should be called to the on-call service number 09 5767 3100.

Yard work bees

Resident committees (formerly building committees) can organise yard work bees for residents to clean up the yard area.

Arranging bees  

Yard work bees are generally organised twice a year in spring and autumn. Agree on the community effort and the necessary arrangements in good time, no later than two weeks prior to the planned date.   

Heka arranges supplies and collection equipment for the cleaning waste generated during the yard work bee based on the orders of the resident committee or trustee. You can order bee supplies no more than two times a year.  

Large bags are ordered for yard work. Large bags are only used for garden waste, such as twigs, branches, leaves, weeds and other waste, which is created during yard work. Residents are not allowed to deposit their own belongings, furniture or other scrap on bags. Scrap skips are not ordered for residents to use.   

Once the date for the bee has been set, a representative of the resident committee notifies Heka through the Resident Portal (instructions below). By using the resident pages, you ensure that the message is delivered directly to the correct person for processing.  

Notify the residents about yard work bees in good time through the Heta application, the building’s social media group or the noticeboard, for example. The invitation should mention at least the date and time of the community effort, the activities involved, whether or not the cleaning will cover other areas besides the yard, and whether or not the sauna will be heated after the activities.  

Suitable tasks include, for example, raking and cleaning the courtyard and planting seasonal plants. Expertise is required to fertilise plants, trim hedges and cut trees, so they should not be tampered with in this context without permission and proper instructions. Maintenance of playgrounds and playground equipment must also be left to professionals. 

Children often have plenty of enthusiasm for community efforts, so it is a good idea to consider suitable work tasks in advance.   

Clearing out the bicycle storage

Over time, abandoned bikes and other means of transport are often accumulated in bicycle storage rooms. If building’s bicycle storage room is in need of a clear-out, contact Heka maintenance to make the arrangements.   

Heka will handle notifications regarding the clear-out of the bicycle storage, the marking of bicycles and other equipment as well as the disposal of any scrap items.

Sort and recycle correctly 

For the success of the community effort, it is important that the waste is sorted correctly and only suitable waste is deposited in the respective containers. The community effort skips are only intended for community efforts. Only such waste that is shown in the sorting labels can be brought to the community effort skips, so that recycling will not need additional work.  

Each resident is always responsible for properly recycling their own electrical appliances, electronics, furniture, textiles, etc. Heka’s waste collection points are only intended for waste suitable for the bins located there.   

You can bring household hazardous waste, electrical appliances and electronics as well as scrap metal to the HSY mobile collection vehicle free of charge.   

The mobile collection vehicles of Pääkaupunkiseudun Kierrätyskeskus (Recycling Centre of the Helsinki Metropolitan Area) accept household electronics free of charge.  

Recyclable waste, mixed waste and hazardous waste can be taken to HSY’s Sortti stations.