Heka customer service is closed on Friday 23 February. In urgent defect notifications, please call 09 5767 3100.

Procurements

As a city-owned company, Heka is a public procurement unit. Therefore, our operations are governed by the Act on Public Procurement and Concession Contracts. We hold competitive tendering for a variety of service and supply procurements and construction contracts as public procurements.

Future competitive tendering

Our procurement process involves the use of an electronic system for competitive tendering.

We publish the procurement notices above the threshold values in HILMA. The estimated value of a procurement determines whether we publish the procurement notice on a national or EU level.

You can view our ongoing competitive tendering processes in the tender service.

Heka procurement policy

The development of Heka’s procurement activities and the implementation of procurements are steered by our procurement policy.

Heka is a subsidiary completely owned by the City of Helsinki, which means that Heka is a public procurement unit. In its procurements, Heka complies with the legislation on public procurements.

Heka’s Board of Directors confirms the procurement policy annually. The procurement policy guides the development work for Heka’s procurements and defines the targets and guidelines for the procurement unit as a whole.

At the moment, the four central targets for Heka’s procurements are:

We develop our procurement competence

We make sure that our procurement competence is at an adequate level. We organise procurement training for employees who regularly manage procurements. Public procurements are also taken into account in the onboarding programme for new employees.

Every employee who manages procurements recognises the procurement policies and statutory obligations, is familiar with the procurement instructions and applies them to each procurement being prepared.

We carry out responsible procurements

We set our procurements sustainability and responsibility targets in the areas of the environment, society and finance.

We identify the environmental, social and financial impacts by procurement category, based on which we can select each procurement the best ways to promote sustainability and responsibility.

We also guide our cooperation partners to act in accordance with our sustainability and responsibility principles.

Our procurements are systematic

We manage procurements by category.

We clearly define the tasks and responsibilities of the procurement organisation. We plan the procurement resources to be sufficient. We implement our procurements according to a pre-planned procurement programme and a uniform procurement process. We implement the procurements at the right time and for the right need in a concentrated manner that benefits the overall operations.

When awarding contracts, we take the end users, i.e. residents or employees, into account.

We monitor the market and develop the supplier cooperation

We monitor the development of the market on a category-specific basis. We encourage our cooperation partners to develop their own operations.

We want to make the market accessible to durable products and services that have low lifecycle costs.

We apply the procurement procedures in a versatile and flexible manner that takes the innovation aspect into account. This means that we can ensure that environmental aspects are taken into account and that new technologies and innovations can enter the market.

We intensify cooperation and share good practices with other procurement units in order to achieve a greater impact on procurements.

Sustainable procurement

In our purchases, we take environmental, financial and social aspects into account. We identify the environmental, social and financial impacts by procurement category, based on which we can select each procurement the best ways to promote sustainability and responsibility.

We comply with the Act on the Contractor’s Obligations and Liability when Work is Contracted Out in the tendering of procurements and during the contract period.

We actively combat the grey economy in accordance with the City of Helsinki’s guidelines for combatting the grey economy.

Peruse our responsibility programme

Procurement categories

We manage our procurements by category. A procurement category is a set of products and services with shared characteristics. Through the procurement categories, we harmonise the operating models as well as the documents and practices used in procurements within that category.

We have four different procurement categories:

  • Building repair
  • Building maintenance
  • New construction and renovation
  • Business services

 Each category team has its own category manager.

The body responsible for procurements at Heka is the General Counsel. The management of procurements is supported by the procurement steering group whose duty is to promote procurement planning, assess the achievement of targets set and contribute to the development of procurements. The steering group consists of category managers, its chair is the General Counsel and its secretary is the procurement manager.