Parking
Only park your car in the designated spaces. Unauthorised parking may cause hazardous situations and obstruct access to the property premises. Depending on the property, you can rent a parking space in the parking area, garage or parking facility. Some Heka locations have parking spaces for charging electric vehicles.
The residents of some buildings may have access to parking spaces in the parking facility, garage or area of a separate parking company.
Parking space, parking facilities and garages
The parking spaces are only intended for vehicles that are being used. Abandoned or decommissioned vehicles or their parts may not be stored in the property area, and the owner of each vehicle in question is responsible for the costs of their removal. As a general rule, it is also prohibited to store vehicles for extended periods of time in the property area, even in leased parking spaces.
The car must fit inside the parking space, also lengthwise, and the car must not make it difficult for others to access their cars.
If parking spaces are available, you can also rent one for storing bicycles.
Charging an EV from a post intended for heating vehicles is prohibited.
Garages are intended for storing motor vehicles and items related to their use. Using a garage for any other purpose is forbidden. Do not store flammable liquids and gases in a garage in addition to the fuel in the vehicle’s tank.
Reserving and paying for a parking space
You can view your property’s available parking spaces and submit a reservation request through Heka’s Resident Portal.
A written agreement must be made for renting a parking space. The price for the parking space is usually paid each month in connection to rent. Read more about extra housing services
Parking space agreements are always terminated in writing through the Resident Portal, for example. The notice period for a parking space is one calendar month.
Electric car charging points
If you are in need of a charging point, please contact our customer service. We will determine if there are any charging points available in your location.
Users of a parking space must register for the Virta service to receive an RFID. You can use the ID to charge your car at all charging points connected to the Virta service, in addition to your own parking space. The Virta service will charge you for the electricity you use across the various charging points, including the Heka parking space.
Guest spaces
The guest parking spaces are intended for short-term visitors to the building only. The guest spaces are usually indicated with signs, and the parking time is limited. If there are no designated guest spaces, visitors must park on the side of the road according to the traffic rules.
Parking control
Aimo Park will be in charge of parking control at all Heka buildings from February 2025 onwards.
Parking control will be carried out in parking areas, in the yard and on emergency routes. Parking terms and conditions are provided in signs posted in the areas.
- Parking is only allowed in marked parking spots for parking space holders.
- Parking in areas outside marked parking spaces, in the yard and on emergency routes is prohibited.
- Parking in unassigned parking spaces is not allowed.
Unauthorised parking will result in a control fee. The amount of the control fee is based on the parking fine charge in Helsinki determined by the authorities.
If you observe unauthorised parking in a Heka property, you can file a control request with Aimo Park with electronic control request form. The control request form can be filled out around the clock on every day of the week. The control request will be transmitted to the traffic wardens on duty in the area in real time, and the request will be carried out as soon as possible.
Aimo Park customer service:
- Electronic control request form
- Customer service by phone: +358 (0)20 781 2401 (Mon–Thu 10.00–12.00)
- Email: posti@aimopark.fi
- For information, call: +358 (0)20 781 2400 (Mon–Fri 8.00–16.00)
Appeals:
If you are dissatisfied with a parking ticket, you must submit a written appeal to Aimo Park. Only a written appeal to Aimo Park will stop the recovery proceedings. Filing a complaint with Heka will not stop the recovery proceedings.
- Electronic appeal form
- Postal address: Aimo Park Finland Oy PO Box 542, 00101 Helsinki
Service access
The following service vehicle traffic to the site is permitted:
- necessary traffic related to property maintenance and guarding
- goods distribution and the transport of heavy or otherwise cumbersome items
- transport of persons with limited functional capacity and mobility
- picking up and dropping off a taxi customer
- driving a vehicle when the driver’s mobility is impaired
Engine and interior heaters
When using engine and interior heaters, observe the general rules and possible building-specific instructions. Avoid using heaters unnecessarily. Using an engine heater is recommended if the outdoor temperature is lower than +5°C.
Do not leave the heater cord hanging in the power socket housing when it is not being used. Keep the housing locked at all times and detach the heater cord from the socket after use. The maintenance personnel are entitled to collect loose hanging and damaged cords. You can contact Heka’s customer service to get them back.
Using an interior heater by connecting it to the power post of parking space may be prohibited if the electrical system cannot supply the requisite power. Contact our customer service to make sure whether or not you can use an interior heater in your parking space. At the same time, you will also be informed of the permitted power level.
Charging an EV from a post intended for heating vehicles is prohibited. Some Heka locations have parking spaces for charging electric vehicles. For the present, a separate fee is not charged for a charging space. Instead, the price of the space is determined according to the price of a parking space with the heating option.