During the tenancy

A comprehensive information package for both people moving in and people moving out.

Instructions for things such as keeping your apartment’s surfaces and household appliances in good condition.

Would you like to book a sauna slot or parking space? Here you can also find information on how to use the shared laundry room, how to get additional keys and how to request that a flag be flown.

Information about rentable parking spaces, visitor parking and charging electric cars.

Find out what kind of waste you can take to the waste collection point of your building.

The resident is responsible for purchasing an electricity contract. You can adjust the room temperature and ventilation of your apartment by ensuring that the radiators and ventilation system can operate without anything blocking them.

Have you remembered to take out a personal home insurance policy? Make sure to familiarise yourself with the fire safety instructions and the rescue plan of your building.

Information about the due dates for payments, sauna and parking space fees and checking your rent payment information.

Information on water consumption and the water fee based on it.

See prices for our services such as additional keys and door openings. You can also review the fees for sauna and parking space bookings and the price list for damages.

Changes in people’s life situations affect their housing. Read how to deal with different resident and agreement changes.

There are many types of resident activities: meetings between residents, yard work bees, homework clubs in the club rooms, safety competence activities and participation in the bodies for cooperation between Heka and the residents.

If the common spaces are clean, people are encouraged to use them. Here you can find, for example, instructions related to storage spaces and shared saunas.

Does your building committee want to start box farming or install a nesting box? Here you can also find information on play areas and the rules concerning courtyards.

The purpose of the rules is to maintain the comfort and safety of the residents.

What to do if your neighbour’s actions become disturbing? What if you spot pests in your apartment or courtyard? Read the instructions for situations where there are problems with the payment of rent.