Read through our rent payment instructions.

Due dates

Pay the apartment rent monthly by the fourth day of each month. Any other fees, such as parking space rent and sauna and laundry fees, also usually have the same due date as the apartment rent.

Payment details

For the payment of rent and any other recurring payments, we will send instructions on the payment of the following year’s rent in December each year. The instructions show the account to which the rent or other charges will be paid, as well as the reference numbers.

As the main tenant, you can also check the details and status of your rent payments and the amount of any rent debt  on the Resident Portal (My economy - Show my economy).

If you have any questions about housing fees, please contact the Heka regional office.

Heka's bank account number will change on 1.1.2023

The new bank account number is 

  • Southern area FI57 1660 3001 1996 89
  • Eastern area FI35 1660 3001 1996 97
  • South-eastern area FI13 1660 3001 1997 05
  • North-eastern area: FI88 1660 3001 1997 13
  • Western area  FI66 1660 3001 1997 21.

Enable e-invoicing

E-invoicing is an easy and eco-smart way to take care of rent payments. The invoice comes directly to your online bank, so that all payment information on the invoice is always automatically correct, eliminating the possibility of a typing error. Paying the invoice only requires pressing a few keys.

Enabling e-invoicing also reduces the environmental load, as it reduces unnecessary paper consumption and the use of natural resources. The average climate impact of a paper invoice is four times that of an e-invoice.

To enable e-invoicing in your online bank, search for ‘e-invoice.’ Search for an invoicer named ‘Helsingin kaupungin asunnot Oy,’ and fill out the form. Once you have accepted the agreement, you will receive invoices directly to your online bank in the future. 

If you wish to change or cancel your e-invoice subscription, please do so on the day following the original subscription date of the e-invoice, at the earliest.

Detailed information on how to enable e-invoicing can be found on your bank’s website. 

Unpaid or partially unpaid rent

If you have temporary difficulty paying your rent, contact the lease secretary of your regional office to make a payment agreement. If the rent has been left fully or partially unpaid, the lease secretary will send a payment reminder to the tenant. If the rent is repeatedly not paid despite the reminders, the rent will be collected in court.

Housing allowance

You can apply for housing allowance from Kela, also through Kela’s e-services. Kela’s website has a calculator (in Finnish) with which you can estimate whether you are entitled to housing allowance. If you receive housing allowance, it must be directed to be paid directly to the lessor’s, i.e. Heka’s, account. If necessary, the regional office is allowed to provide Kela and the social authorities with information on the tenant’s rent payment.

Other fees

We do not require a security deposit from our tenants.