Have you found uninvited guests in your home? If you notice pests in your apartment, building or yard, report it to the Heka regional office.

Silverfish, ants and fur beetles are quite common but harmless guests in city homes. Bedbugs are also occasionally detected. Rats and mice thrive near waste bins, in particular. 

If you notice bedbugs, rats or other pests in your apartment, building or yard, submit a defect notification. Depending on the case, Heka will either give advice on independent pest control or take measures to eradicate the pests. Our regional offices are responsible for the eradication of rats and mice in their areas and buildings.

In public areas of the City of Helsinki, such as parks and street areas, rat control is provided by the Urban Environment Division. Rats found in the parks and street areas of Helsinki can be reported to the Customer Services of the Urban Environment Division. (linkki)

On the ‘Indoor pests’ website of the City of Helsinki’s Environmental Services (linkki), you will find information on the most common indoor pests in Finland and instructions on how to prevent and eradicate them.

Do not feed rats

Food dumped in the sewer and biowaste left outside waste bins are guaranteed to attract rats. The best way to prevent these vermin from spreading in your yard or even your home through the sewers is to not offer them treats. So do not pour leftover food down the drain, and keep the area around waste bins clean of loose debris.

The feeding of birds, squirrels and other wild animals is prohibited in Heka’s rules of conduct, as the food intended for them also attracts rats and other pests to the yard.