Tenancy related problems

If you are struggling to make your rent payments, contact Heka in good time to resolve the situation.

If you notice pests in your apartment, building or yard, report it to the Heka.

If any conflicts arise during your rental term, negotiating on the issue and finding common ground is usually the most affordable and easiest way to resolve any conflicts.

Normal sounds of life are part of living in a block of flats or terraced house. However, you do not have to tolerate excessive noise or otherwise disturbing behaviour from your neighbours. If the disturbance is recurrent, report it to Heka.

A housing consultant helps when a difficult life situation is reflected in your housing.

If there are disagreements between neighbours, a neighbourhood mediator helps the parties find common ground.