Opening hours of the customer services in December-January

20.12.2023 13:53

Our telephone service is available on weekdays from 9 a.m. to 12 p.m. in number 09 5767 3000 during the time December 18th 2023–January 28th 2024. For urgent defect reporting matters, please call our emergency number 09 5767 3100 .

On the Resident Portal , you can handle all housing-related contacts regardless of the time of day. If you do not have access to the Resident portal because you are handling matters with a power of attorney on behalf of another person or if you are handling matters of the estate, you can send us an e-mail to the address asiakaspalvelu@hekaoy.fi . Otherwise, please contact us via the Resident portal.

Our customer service is closed on public holidays that fall on weekdays, i.e. Christmas Day, Boxing Day and New Year’s Day.