Opening hours of the customer services in December-January
Our telephone service is available on weekdays from 9 a.m. to 12 p.m. in number 09 5767 3000 during the time December 18th 2023–January 28th 2024. For urgent defect reporting matters, please call our emergency number 09 5767 3100.
On the Resident Portal, you can handle all housing-related contacts regardless of the time of day. If you do not have access to the Resident portal because you are handling matters with a power of attorney on behalf of another person or if you are handling matters of the estate, you can send us an e-mail to the address asiakaspalvelu@hekaoy.fi. Otherwise, please contact us via the Resident portal.
Our customer service is closed on public holidays that fall on weekdays, i.e. Christmas Day, Boxing Day and New Year’s Day.