Tenancy related problems
- Problems with rent payment
If you are struggling to make your rent payments, contact Heka in good time to resolve the situation.
- Pests
If you notice pests in your apartment, building or yard, report it to the Heka.
- Conflicts
If any conflicts arise during your rental term, negotiating on the issue and finding common ground is usually the most affordable and easiest way to resolve any conflicts.
- If your neighbour disturbs you
Normal sounds of life are part of living in a block of flats or terraced house. However, you do not have to tolerate excessive noise or otherwise disturbing behaviour from your neighbours. If the disturbance is recurrent, report it to Heka.
- Housing consultation
A housing consultant helps when a difficult life situation is reflected in your housing.
- Community mediation
If there are disagreements between neighbours, a neighbourhood mediator helps the parties find common ground.