15.1.2026 10:26
Snow provides a wintry atmosphere and light, but it also means work for Heka's employees and residents. This winter reminder gives you advice on how to keep the yard and other outdoor areas of your home functional and safe in winter, and how to regulate the temperature in your home. Heka's property maintenance operatives do the snow work in the yard and take care of gritting, but residents also have their own responsibilities.
Heka carried out a survey to identify the sites where fibre cement balcony boards have been used as fall protection. The investigation is continuing on a case-by-case basis together with experts. Residents will be informed directly if the matter concerns their building or the use of their balcony.
Heka’s website now features the Helppi chatbot service, which provides you with information about Heka and Heka’s housing. The Helppi bot is a conversational, AI-powered customer service assistant that can provide general advice on matters related to Heka and Heka’s housing. The Helppi bot uses the content of Heka’s public website in its answers. The bot cannot help with matters that require the processing of personal data.
The Safety Investigation Authority has issued an accident threat notification on fibre cement boards that are used as fall protection on balcony railings. Heka is taking the matter seriously, and we are investigating whether these solutions have been used at Heka sites.
Heka always follows instructions issued by the authorities in the event of a dangerous situation. The safety of our residents, staff and partners is our top priority.
Good living and good work start with everyday encounters. The Common Everyday Rules show what kind of behaviour we expect from each other at Heka and how we can create a comfortable and safe living and working environment together. Our common goal is that everyone can go about their business and everyday life safely and in peace.
Heka has published its new strategy, which will steer the company’s operations in 2026–2030. Our aim is to provide safe and affordable homes for Helsinki residents in different life situations and to strengthen the vitality and socially sustainable development of Helsinki.
You can now trust the authenticity of text messages from Heka with even more confidence, as in future we will only use secure SMS Sender IDs.
The operator of the electric vehicle charging service available at Heka locations will change in stages starting from March 2026. As a result of the change, the use of the charging service will move to the eParking service. For the timetable of the change, please see the table at the end of this new post.
The first phase of the renovation of Kontulankaari 24 will be completed at the end of April. The application period for apartments has begun and will continue as long as apartments are available.
