News

Our tenant survey will start soon

Every year, Heka surveys its residents’ satisfaction with its housing services and resident activities through a tenant survey. We use the results to develop our operations.

OmaHeka Resident Portal available 24/7

Our e-service portal is now OmaHeka Resident Portal. You can use the OmaHeka e-services conveniently at any time, on any day of the week, without having to stand in line. Our video tutorials provide instructions on how to use the OmaHeka Resident Portal.

Some Heka apartments on display at Oikotie.fi

Some Heka apartments can be found on Oikotie.fi.

Proposals for 2026 rents have been sent to resident committees – increases more moderate than in recent years  

Resident committees received the budget proposals for next year’s rents for a round of comments this week. Heka’s board will confirm the rents in October.

New and newly renovated Heka subsidized housing completed in Autumn

Two new locations will be completed in Mellunmäki and Kalasatama. Two newly renovated locations will also be completed in Kontula and Toukola.

Information about interest invoices

We sent several interest invoices to our tenants in May. Our customer service desk has received several calls and questions about the interest invoices, and there is currently a delay in answering them due to the high volume of contacts.

Did you receive an interest invoice, and are you wondering what it is? In this article, we will clarify the purpose of an interest invoice. Our goal is to provide the necessary information for you and answer any questions you may have.

Interim information about the harmonisation of lease agreements: thousands of lease agreements have already been renewed

We will gradually harmonise our tenants’ leases within the next few years. This will involve updating the content of our lease agreements so that in future all of our tenants are subject to the same terms.

Rent payment advice customer service will only be available by appointment in the future 

Rent payment advice customer service at Heka’s customer service point in Alppila will only be available by appointment starting from 2 June 2025.

The application period for two new Heka locations, Saariseläntie 1 and Smoltinkaari 1, starts in June

Apartments in two new Heka locations will be completed in late August. Applications for the apartments in Smoltinkaari 1 can be submitted starting from 3 June. The application period for the apartments in Saariseläntie 1 that will be completed during the first phase will start on 10 June.

Oulunkylä neighbourhood will have 96 new homes on Käskynhaltijantie in June – applications accepted from 1 April onwards

The housing location at the address Käskynhaltijantie 38 will have 96 new homes ready in June, ranging from studios to four-bedroom family apartments. The application period for the apartments starts on Tuesday 1 April. You can apply for the apartments by submitting an application to the City of Helsinki.