Our telephone service is closed today due to staff training. When the customer service is closed, urgent defect notifications are called to the on-call service number 09 5767 3100. You can take care of all of the housing-related matters at our OmaHeka Resident Portal when it suits you best.

OmaHeka Resident Portal

Tenancy changes

Moving in with a spouse, the birth of a child, temporary student life in another city and many other changes in people’s life situations also affect their housing. Read how to deal with different resident and agreement changes.

  • Changes to lease 

    A change in the life situation can turn anyone’s housing arrangements upside down. In certain situations, you can transfer your lease agreement to a family member, give your apartment to another person for a fixed period of time, sublease your apartment for a short period of time or have a subtenant live with you in your apartment.

  • Resident data maintenance 

    In order to keep the housing register up to date, please notify Heka of any changes in the information concerning the residents of the apartment.

  • Terminating a lease agreement 

    Always terminate the lease agreement in writing. The notice period for non-fixed-term lease agreements is one month.

  • If a tenant dies  

    The death of the tenant does not automatically terminate the lease agreement; instead, the lease continues with the estate on the same terms as before.