This accessibility statement concerns the www.hekaoy.fi service. The statement was prepared on 2 September 2020 and updated on 1 January 2021. The accessibility of the service has been assessed by an external expert organisation.

Accessibility status of the digital service

The online service is partly compliant with accessibility requirements. Our aim is to remedy the shortcomings concerning the accessibility of the website as soon as possible.

Non-accessible content

The website is not yet fully compliant with requirements.

Perceivable: Purpose of form fields

Non-accessible content and shortcomings: The purpose of form input is undefined.

The accessibility requirements that are not met

  • 1.3.5 Identify Input Purpose

Operable: Keyboard operability

Non-accessible content and shortcomings: Not all of the website’s functionalities can be smoothly operated through a keyboard. This shortcoming affects application forms, among others.

The accessibility requirements that are not met

  • 2.1.1 Keyboard

Operable: Not all form fields have descriptive headings

Non-accessible content and shortcomings: The upper limits of the range fields on application forms lack headings, for example.

The accessibility requirements that are not met

  • 2.4.6 Headings and Labels

Understandable: Application form context changes

Non-accessible content and shortcomings: Changes in application form fields cause unannounced changes of context.

The accessibility requirements that are not met

  • 3.2.2 On Input

Understandable: Labels and instructions of fields

Non-accessible content and shortcomings: Not all form fields have descriptive labels or instructions have been added to a placeholder attribute for appearance reasons.

The accessibility requirements that are not met

  • 3.3.2 Labels or Instructions

Not covered by the relevant legislation

  • maps that are not intended for navigation use (such as weather or terrain maps)
  • office software files (such as doc, pdf, odt) published before 23 September 2018
  • video and audio recordings published before 23 September 2020 

Have you noticed an accessibility issue in our digital service?

Please report it to us and we will do our best to remedy the issue. You can report accessibility issues to us:

Supervisory authority

If you notice an accessibility problem on the website, please always report it to us, the administrator of the service, first. We will respond to your report within 14 days. If you are not satisfied with our response or do not receive a response at all, you may file a complaint with the Regional State Administrative Agency for Southern Finland. The agency website has detailed instructions (in Finnish and Swedish only) on how to file a complaint and how the issue will be handled.

The supervisory authority’s contact information

Regional State Administrative Agency for Southern Finland, Supervisory unit for accessibility: