Our telephone service will be closed on Thursday, 15 October 2026. For urgent defect notifications, please contact our on-call service number at 09 5767 3100. On the OmaHeka resident portal, you can manage all housing-related matters at any time, regardless of the time of day.

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Our tenant survey has been sent

Every year, Heka surveys its residents’ satisfaction with its housing services and resident activities through a tenant survey. We use the results to develop our housing services.

16.9.2024 14:33

We will email a random selection of 20,000 of our residents this week with an invitation to respond to the survey and instructions on how to do so. The survey can be answered by anyone registered in the dwelling in question, or by all of them together. The survey is open until 29 September 2024.

The survey is carried out by the independent research company Roidu Oy. The survey distributed by email will not come from Heka’s email address. Instead, the sender of the invitation will be hekaoy-survey@roidu.com.

We will publish the results of the survey on our website as soon as they are available.