- Resident Portal
At our Resident Portal you can contact our customer service, check the information of your rent payments and submit a a non-urgent defect notification, for example.
- Submit a defect notification
Submit a non-urgent defect notification through our Resident Portal. Submit an urgent defect notification by phone.
- Services and customer service
Our customer service will advise you in all housing-related situations.
- During the tenancy
Get tips for home maintenance, ecologically smart living and a smooth daily life at home. We also offer advice on what to do in different housing-related agreement and change situations.
- Lease agreement harmonisation
Heka will be harmonising tenants’ lease agreements in stages. This will involve updating the content of tenants’ lease agreements so that in the future all of our tenants are subject to the same terms. When the process reaches your area, you will receive a letter from Heka.
- How to apply for a Heka apartment
Submit your application to the City of Helsinki. The city selects residents based on housing needs, urgency and search criteria.
- New locations
Check out the application periods for new buildings and learn more about our upcoming locations.
- Switching from one Heka apartment to another
If you have lived in a Heka apartment for at least a year, you can apply to switch to another Heka apartment.
