Read through our rent payment instructions. 

Due dates

Pay the apartment rent monthly by the fourth day of each month. If the fourth day is on a weekend or a public holiday, the due date is the next working day. Any other fees, such as parking space rent and sauna and laundry fees, also usually have the same due date as the apartment rent.

Payment details

For the payment of rent and any other recurring payments, we will send instructions on the payment of the following year’s rent in December each year. The instructions show the account to which the rent or other charges will be paid, as well as the reference numbers. If you have any questions about housing fees, please contact the Heka regional office.

Enable e-invoicing

E-invoicing is an easy and eco-smart way to take care of rent payments. The invoice comes directly to your online bank, so that all payment information on the invoice is always automatically correct, eliminating the possibility of a typing error. Paying the invoice only requires pressing a few keys.

Enabling e-invoicing also reduces the environmental load, as it reduces unnecessary paper consumption and the use of natural resources. The average climate impact of a paper invoice is four times that of an e-invoice.

To enable e-invoicing in your online bank, search for ‘e-invoice.’ Search for an invoicer named ‘Heka,’ select your area from the list and fill out the form. Once you have accepted the agreement, you will receive invoices directly to your online bank in the future. 

Detailed information on how to enable e-invoicing can be found on your bank’s website. 

Unpaid or partially unpaid rent

If you have temporary difficulty paying your rent, contact the lease secretary of your regional office to make a payment agreement. If the rent has been left fully or partially unpaid, the lease secretary will send a payment reminder to the tenant. If the rent is repeatedly not paid despite the reminders, the rent will be collected in court.

Housing allowance

You can apply for housing allowance from Kela, also through Kela’s e-services. Kela’s website has a calculator with which you can estimate whether you are entitled to housing allowance. If you receive housing allowance, it must be directed to be paid directly to the lessor’s, i.e. Heka’s, account. If necessary, the regional office is allowed to provide Kela and the social authorities with information on the tenant’s rent payment.

Other fees

Please check the account and reference numbers of the payments related to your housing carefully. For example, the fee for ordering an additional key or the door opening fee is paid to a different account to the rent.

We do not require a security deposit from our tenants.

Asiasanat