• Service outages on 1–6 December

  • Customers using direct payment or e-invoices – please update your payment agreement by 15 December 2021

  • From November onwards, customer service points will be open without an appointment 9–12 on Tuesdays – at other times by appointment only

  • The invoicing method for water charges will change at those Heka locations where tenants pay for water based on consumption

  • Repair and maintenance work in apartments will continue arfter coronavirus break - Current information about the effects of the coronavirus epidemic

  • Heka western office and customer service point to relocate in September

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