Heka western office and its customer service point will open on 13 September near the Malminkartano railway station, at the address Luutnantintie 5. The relocation will affect the services of the office on 9 and 10 September.

Due to the relocation, the customer service point of the office will be closed on 9–10 September. The telephone service will also be closed on 10 September. The customer service point will open at the new address on 13 September.

The relocation will not affect the services of the office in the future: our customer service department can be reached through the same number and e-mail address as before. After the relocation, customer service will no longer be provided at the old address Sentnerikuja 2.

The new premises of the western office are located on a property owned by Heka. Before the relocation, the premises will be renovated completely to make them more comfortable for both customers of the office and the Heka staff. 

Heka western office contact information as of 13 September:

  • Street address: Luutnantintie 5 F (entry from the railway side). For the time being, our customer service points will only serve customers by appointment.
  • Customer service phone number (unchanged): 09 5767 3000. The phone service is open on weekdays at 9–15 and on the first and last weekday of the month at 9–16.
  • Customer service e-mail (unchanged): asiakaspalvelu.lansi@hekaoy.fi