From 24 November 2020, our customer service points will only serve customers by appointment.

Our services will continue to be comprehensively provided via telephone on weekdays and online channels during normal service hours.
Our telephone service will be open as follows:

Monday–Friday at 9–15 
the first and last weekday of the month at 9–16.

Our online services are available around the clock at

We take emergency calls regarding urgent matters in the evenings and at night time as usual.