Skip to main content
  • How to apply
    • Apply for an apartment
    • Apply for a change of apartments
    • Apartment Exchange Market
  • For residents
    • Becoming a tenant
    • Living
    • Price list
    • Safety
    • Environmental matters
    • Moving out
    • Tenant democracy
    • Paying rent
  • Apartments
    • Locations
    • New construction and renovation
    • Short-term apartments
  • Services
    • Submit a defect notification
    • On-call service
    • Door opening service
    • Submit a notice of moving in
    • Order a statement for changing apartments
    • Submit a notice of disruptive smoking
    • Submit a notice of disturbance
    • Apply for permission for a DIY renovation
    • Report a transfer of the lease
    • Submit a notice of a temporary relinquishment of your apartment
    • Terminate your rental agreement or other agreement
    • Submit a notice of the birth of a child
    • Submit a notice of a change of name
    • Submit a notice of moving out
    • Submit a notice of a tenant’s death
    • Give feedback
    • Power of attorney
  • Heka
    • News
    • Organisation
    • Basic information
    • Careers
    • Our communications
    • Contact information
  • Hima
    • Suomeksi
    • In English
  • How to apply
    • Apply for an apartment
    • Apply for a change of apartments
    • Apartment Exchange Market
  • For residents
    • Becoming a tenant
    • Living
    • Price list
    • Safety
    • Environmental matters
    • Moving out
    • Tenant democracy
    • Paying rent
  • Apartments
    • Locations
    • New construction and renovation
    • Short-term apartments
  • Services
    • Submit a defect notification
    • On-call service
    • Door opening service
    • Submit a notice of moving in
    • Order a statement for changing apartments
    • Submit a notice of disruptive smoking
    • Submit a notice of disturbance
    • Apply for permission for a DIY renovation
    • Report a transfer of the lease
    • Submit a notice of a temporary relinquishment of your apartment
    • Terminate your rental agreement or other agreement
    • Submit a notice of the birth of a child
    • Submit a notice of a change of name
    • Submit a notice of moving out
    • Submit a notice of a tenant’s death
    • Give feedback
    • Power of attorney
  • Heka
    • News
    • Organisation
    • Basic information
    • Careers
    • Our communications
    • Contact information
  • Hima
  • en
    • Suomeksi
    • In English

Instructions for tenants

At Heka, we hope that you are comfortable in your home and that your life there is uncomplicated in every way. These pages provide you with tips for home maintenance, eco-smart living and a smooth everyday life. We also provide instructions for changes that you may face in different life situations, related to occupants and agreements.
 

Sub pages

Becoming a tenant

If you find a home among the Heka apartments, you will receive a housing offer from Stadin asunnot.

Living

Living is not limited to within the walls of your home. A good neighbourhood spirit is maintained when everyone adheres to the common ground rules.

Price list

See the prices for our services, such as cutting new keys and opening doors. Also see our sauna and parking space fees.

Dad and a baby

Safety

Taking care of fire safety, locking doors and windows and using electrical equipment properly will prevent many types of damage. Still, you should insure your property with home insurance.

Environmental matters

Eco-smart living reduces the burden on the environment without compromising on living comfort.

When you move out of a Heka apartment

The mover’s checklist includes notifications of moving, returning keys and cleaning the apartment, among other things. 

Tenant democracy

Heka’s tenant democracy system gives tenants decision-making power and influence in matters concerning their own housing.

Paying rent

Read through our rent payment instructions.

News

  • 30.11.2020

    The impact of coronavirus pandemic on our services

    Heka eastern office Heka north-eastern office Heka south-eastern office Heka southern office Heka western office Heka
  • 29.1.2021

    Take a video tour of Heka's new projects to be completed in January-February

    Heka eastern office Heka north-eastern office Heka southern office Heka western office Heka
  • 5.1.2021

    Four new Heka housing locations will be completed in early 2021

    Heka eastern office Heka north-eastern office Heka southern office Heka
  • 17.12.2020

    Heka’s holiday check-list: tips for a safe and easy holiday season

    Heka
More news

Heka eastern office

Customer service telephone number
tel. 09 5767 3800
E-mail address
nfvnxnfcnyiryh/qbg/vgn​/ng/urxnbl/qbg/sv
On-call service and more detailed contact information

Heka north-eastern office

Customer service telephone number
tel. 09 5767 3400
E-mail address
nfvnxnfcnyiryh/qbg/xbvyyvara​/ng/urxnbl/qbg/sv
On-call service and more detailed contact information

Heka south-eastern office

Customer service telephone number
tel. 09 5767 3600
E-mail address
nfvnxnfcnyiryh/qbg/xnnxxb​/ng/urxnbl/qbg/sv
On-call service and more detailed contact information

Heka southern office

Customer service telephone number
tel. 09 5767 3200
E-mail address
nfvnxnfcnyiryh/qbg/rgryn​/ng/urxnbl/qbg/sv
On-call service and more detailed contact information

Heka western office

Customer service telephone number
tel. 09 5767 3000
E-mail address
nfvnxnfcnyiryh/qbg/ynafv​/ng/urxnbl/qbg/sv
On-call service and more detailed contact information

Helsinki City Housing Company

Viipurinkatu 2
00510 Helsinki
hekaoy@hekaoy.fi

Accessibility

Heka homes are happy homes