What are cookies?
The information will not be used to identify individuals.
Validity of cookies
Session cookies are only stored on the terminal device for the duration of use of the website or service and are removed from the device when the browser is closed. Session cookies enable functionalities for which the website needs to remember information about the user’s activities in the short term.
Persistent cookies are stored on the device for a longer period of time, up to the time specified in the cookies or until they are deleted by the user. Such cookies can be used, for example, to remember your preferences regarding the layout or language of the site or your login credentials and/or password. For example, it is possible to use persistent cookies to determine whether you have used the site in the past or to collect information about how you navigate the site or what content you have used.
What kinds of cookies do we use?
These cookies are crucial for the functionality of the Heka website. They are needed for security purposes and to support certain functions, such as remembering visitors’ preferences (e.g. language). This way, we ensure that the website works as intended.
Performance and functional cookies
We use these cookies to collect information about the use of the Heka website on a general level. These cookies can be used to optimise the website based on how visitors use Heka’s services; for example, which pages are visited most often or which forms or news items are viewed by most visitors.
These cookies enable third-party functions, such as videos and customer service features.
Examples of the cookies we use
We monitor the number of visitors and the ways in which the website is used with the Google Analytics tracking tool, and we use the data to develop our website.
The customer service we provide on our website includes a chat service. This service requires cookies to function and to manage chats with simultaneous users of the website. Zendesk also collects statistical information to improve the service.
Possibility to block cookies completely